Delete your MKS IELTS account or data

MKS Education operates MKS IELTS and the student learning service at ielts.mksprep.com.

Request deletion

Email [email protected] with the subject MKS IELTS account/data deletion. Include your Student ID and say whether you want to delete your entire account or only selected information. If possible, send the request using the contact address associated with your student record. Do not send your password.

Our team will verify that you own the account before processing the request. Whole-account deletion includes the associated profile information and profile photos, stored test answers and results, Speaking recordings, transcripts and feedback. If you want only selected data deleted while keeping your account, describe the records in your request.

If any information must be retained for an applicable legal or administrative obligation, our team will explain the reason and applicable retention when responding. The five-day automatic Speaking-audio setting does not automatically delete transcripts, results, profile photos or backups.

Deleting an account ends access to that account’s courses, saved attempts and results. MKS supplies accounts to enrolled students; the app does not offer public self-registration.

Uninstall the Android app

On your phone, open Settings → Apps → MKS IELTS → Uninstall, or use the Uninstall action for MKS IELTS in Google Play. Android menu names can vary by device.

Uninstalling removes the installed app and its device-local data. To remove the server account or learning records, send the deletion request described above.